Rabbit Air Purifiers Company Review

Updated: 2026-01-05

Read time: 8 minutes

Our Verdict

Rabbit Air’s BioGS HEPA Filtration System Can Help You Create a Path to Breathing Cleaner, Healthier Air. Although Rabbit Air’s prices are a bit higher than other competitors, its purifiers are worth the cost because of the innovation, advanced technology of the HEPA BioGS filter, and design that goes into them. You won’t regret buying a Rabbit Air purifier. Whether you need to eliminate the smoke in your smoke room or rid your living room of pet odors and pet dander, Rabbit Air has a top-rated purifier to meet your needs.

Pros

Patented BioGS HEPA filter
Charcoal-based Activated Carbon filter
True HEPA filter
24/7 lifetime technical support
Five-year Warranty

Cons

Units are pricier than competitors

About Rabbit Air

After the founders of Rabbit Air launched the business in 2004, fulfilling orders from their garage, they had no idea it would take off quickly. The following year, Rabbit Air released the BioGS Classic air purifier, which quickly became a best-seller. Within the next three years, the Los Angeles-based company launched its MinusA2 air purifier and released two air purifiers under the product line.

By 2010, Rabbit Air had not only won its first Inc. 5000 award — which recognizes the fastest-growing privately-owned companies in the United States — but also expanded its offices to Monterey Park, Calif., New York City, and Pasadena, Texas. In recent years, Rabbit Air’s BioGS 2.0 has become a best-seller and an award-winning air purifier. New York Magazine awarded the company “Best Air Purifier” for their BioGS 2.0. The purifier also won the Red Dot Design Award in Germany and the Good Design Award in Japan, which has propelled its popularity even further.

Rabbit Air has grown to become one of the leading e-commerce companies in the air purifier industry. The company is dedicated to its mission, of providing innovative and stylish air purification products that improve indoor air quality. At the heart of Rabbit Air’s mission is its exceptional customer service. For three consecutive years (2017-2019), Rabbit Air has won the Bizrate Circle of Excellence Platinum Award, which recognizes retailers providing outstanding online customer experiences, as rated by their customers annually.

Quality

Rabbit Air Quality

Rabbit Air is passionate about creating and manufacturing some of the best purification systems on the planet. Although Rabbit Air’s prices are a bit higher than other competitors, its purifiers are worth the cost because of the innovation, advanced technology of the HEPA BioGS filter, and design that goes into them. Rabbit Air is accredited by the Better Business Bureau (BBB) and maintains an A+ rating on the business site with one complaint in the last three years.

Features and Services

Rabbit Air Features

The features that Rabbit Air offers with its air purifiers include improved performance, health, and innovation. The best part? All of Rabbit Air’s products allow you to benefit from BioGS HEPA Filtration.

Energy Efficiency

Rabbit Air Efficiency

Energy efficiency is a significant concern since most people do not want to pay higher energy bills in exchange for cleaner air. Since the fan in a Rabbit Air purifier doesn’t have to work as hard, Rabbit Air purifiers are among the most energy-efficient on the planet for the output they provide.

Customer Support & Reviews

Rabbit Air Customer Support

Rabbit Air is passionate about manufacturing the best air purification products on the market and providing its loyal customers with exceptional service. And the industry has taken notice. For three consecutive years (2017-2019), Rabbit Air received the Bizrate Circle of Excellence Platinum Award. This prestigious award recognizes retailers who deliver outstanding online customer experiences, as rated by their customers annually.

All customer service representatives are trained in-house by Rabbit Air, which has four customer service offices and can be reached 24/7 via online Live Chat, email at customerservice@rabbitair.com, and phone (888-866-8862).

Rabbit Air Customer Reviews

“Rabbit Air was recommended to me by my avian vet as it’s great for more dusty/powder producing species such as cockatoos, cockatiels, and African grey’s. It’s perfect for aiding their sensitive respiratory systems and also our own as bird owners! It runs great, looks sleek, and cleans our air so well. There is an obvious and easy way to turn off the negative ionizer which is VERY important if you have birds. It’s super quiet, which is also great, considering my birds are timid over new things in their environment. They warmed up and adjusted to having this in their room very nicely! Cannot recommend it enough for fellow bird owners!”

— Kaleigh via Amazon

“I purchased this for my elderly relative who lives in an elderly apartment, and she is also asthmatic. She finds the machine very helpful to her environment; the air is much fresher and “lighter.” It is also tranquil.

— Yingmay via Sylvane

Cost for Rabbit Air Purifiers

Rabbit Air Cost

You can expect to pay $100 to $1000 for a good air purifier in the air purifier market, and Rabbit Air falls in the mid-range price with its products. Due to an extensive product line and variety in air purifiers from Rabbit Air, there’s an air purifier that can fit anyone’s budget. The BioGS 2.0 is Rabbit Air’s cheapest option at $399.99, but don’t think you are sacrificing quality because it’s a purchase you won’t regret.

However, if you want more features and can shell out a bit more cash, you can undoubtedly benefit from the BioGS Classic. Your initial air purifier purchase will include the proper filter. Still, you’ll have to factor in the filter replacement costs, and you can expect to change the filter every five years per Rabbit Air’s recommendation.

Filter Replacement Cost

According to Rabbit Air, you should change the Rabbit Air BioGS 2.0 air purifier filters every five years. The company also notes you may have to replace them sooner depending on your air purifier and environment. Replacement filters cost between $15 and $106 each. However, it’s essential to keep the indoor air as healthy and clean as possible.

Products: All of Rabbit Air’s purifiers come with its advanced BioGS HEPA filtration system, which does what the traditional HEPA filter cannot — eliminate up to 99.97 percent of harmful airborne chemicals as small as 0.3 microns, as well as up to 99.99 percent of ultrafine particles as small as 0.1 microns. The BioGS HEPA filter consists of proprietary fiber material, helps expand the filter’s life, and catches and eliminates common allergens trapped on the filter. This is a best-bet as traditional HEPA filters allow bacteria, allergens, and viruses to grow over time.

Rabbit Air offers high-quality, innovative air purifiers that can meet your needs. If you need an air purifier for a large room, the A3 covers up to 1300 square feet. The BioGS 2.0 is a best seller and perfect for small rooms up to 625 square feet. It doesn’t hurt either that it’s a budget-friendly air purifier at $399.95.

Warranty

Rabbit Air Warranty

All Rabbit Air purifiers come with a five-year warranty. After purchasing your unit, you must register your warranty, which you can do via Rabbit Air’s “Support” page on its website. The warranty form is easy to fill out and should not require help filling it out.

Returns and Shipping

Rabbit Air’s 90-day return policy allows you to return any product for free if you’re not completely satisfied. Rabbit Air offers free shipping on orders made within the United States, not including Hawaii, Alaska, Puerto Rico, and other U.S. territories. If you need to return your product, it’s essential to know that you must contact Rabbit Air customer service first to receive a return label via email.

Find a Rabbit Air Purifier for Smoke

Although air purifiers are well known for eliminating allergens, dust, and other harmful airborne particles, the purifiers expertly eliminate smoke and smoke odors as well. Air purifiers — which capture detrimental airborne chemicals, send them through a combination of filters, and then release the clean air back out — can also eliminate the harmful chemicals in smoke, which can trigger allergic reactions including itchy eyes, coughing, sneezing, congestion, and more. Inhaling smoke can even lead to serious health problems such as cancer and heart disease.

The two primary ways air purifiers remove smoke is through using activated carbon and HEPA filters. A HEPA filter captures up to 99 percent of airborne pollutants as small as .03 microns. The best part? Rabbit Air purifiers come with a Charcoal-based Activated Carbon filter, a True HEPA filter, and its advanced BioGS HEPA filter. This system captures and eliminates up to 99 percent of airborne particles as small as 0.3 microns. It also eliminates 99 percent of the tiniest particles as small as 0.1 microns.

Even better, you can customize your Rabbit Air purifier with an Odor Remover filter for additional protection against smoke and smoke odors. This filter expertly captures and eliminates odors from cigarette smoke, cigar smoke, cooking, mold, and more.

Find a Rabbit Air Purifier for Asthma

When we inhale ultrafine airborne particles, the lungs’ airways become inflamed, leading to minor and severe health concerns for asthmatics. This includes shortness of breath, wheezing, chest pain, and coughing. As a result, this can not only put you at risk for an asthma attack, but you can also have trouble sleeping.

Ultimately, if you or a family member struggles with asthma, Rabbit Air’s purifiers are built with this in mind. All Rabbit Air purifiers feature a BioGS HEPA filter, which captures up to 99.97 percent of harmful airborne allergens and particles as large as 0.3 microns. Up to 99 percent of particles less than 0.1 microns in size linked to asthma.

Additionally, because household chemicals can also trigger asthma symptoms, Rabbit Air offers air purifiers with activated carbon to adsorb chemicals and gases. When choosing the right Rabbit Air purifier for asthma, you must consider the room’s size to ensure your purifier has the right coverage area. For example, if your bedroom is 500 square feet, be sure to choose an air purifier that at least covers 500 square feet to maximize results. The BioGS 2.0 expertly cleans the air in rooms up to 625 square feet, making the purifier an excellent option for small- to medium-sized rooms.

Bottom Line

Rabbit Air is a world-renowned e-commerce company that is passionate about helping people breathe clean, healthy air. Its most popular purifier, the Rabbit Air BioGS 2.0, has won prestigious awards for its design and efficiency. Additionally, the company itself continues to win prizes for its exceptional customer service, as well as its growth. These awards are a true testament to Rabbit Air’s passion for creating and manufacturing the best purification systems on the planet.