Company Review: Airpura Air Purifiers
Airpura’s commitment to providing quality indoor air solutions is more vital than ever after nearly two decades in business.
By Bianca Herron
12 min read
While Airpura purifiers come with no Smart features and are on the higher-end price-wise, the company hasn’t become the best-selling brand in Canada for no reason. With 14 purifiers to choose from, there’s something for everyone at Airpura. Whether it’s smoke, chemicals, VOCs, or another harmful airborne pollutant, Airpura develops high-quality purifiers that get the job done.
Airpura also prides itself on excellent customer service, helping its loyal customers find the suitable unit to meet their needs by walking them through its air quality solutions. Ultimately, suppose you can afford to shell out a bit more cash. In that case, Airpura is a quality brand, providing excellent air quality solutions that help you and your family remain safe and healthy.
When Helder Pedro started Airpura Industries nearly two decades ago, he was on a mission to ensure people had clean indoor air. Helder recognized that outdoor air quality was declining and could affect the air quality in people’s homes and, in turn, people’s health and livelihood. As a result, Helder developed a prototype for an air purifier that effectively removed allergens, chemicals, bacteria, and viruses from the air.
Today, the Canada-based company has carved out its lane in the industry, earning a reputation for creating solutions that help people breathe cleaner, healthier air. One of its most popular product lines is the 600 series. This line features various models built with Airpura’s patented filtration system, which effectively captures 99.97 percent of airborne pollutants — such as smoke, allergens, and chemicals — as small as 0.3 microns.
Airpura has grown to become a global company with manufacturing facilities in Laval and has more than 100 distributors worldwide, including the United States, Canada, China, and Korea. Ultimately, Airpura is committed to developing solutions that bring clean indoor air to people worldwide. The company is also passionate about its belief that “clean air is a right, not a privilege.” It continuously works to help people live longer and healthier lives by creating quality air solutions.
Five product categories: Chemicals and VOCs, Tobacco, Health, MCS and All Purpose
HEPA filtration systems
No smart features
Higher end of costs
- Best-selling brand in Canada
- Best for chemicals, smoke, VOCs, odors and gas
Airpura is passionate about manufacturing the best air purification products on the market. After reading through dozens of online reviews, we found many expressed appreciation that Airpura’s purifiers are great for eliminating smoke and odors in the air, as well as chemicals and VOCs. Customers with not-so-favorable reviews, on the other hand, expressed concerns about noise levels and poor customer service.
Features and Services
The features that Airpura offers with its air purifiers include improved performance, health, and innovation. All of Airpura’s products allow you to benefit from HEPA Filtration, which captures up to 99.97 percent of harmful airborne particles as small as 0.3 microns. Whether it’s chemicals and VOCs, allergens, dust, odor, or another allergen, Airpura has an air purifier to meet everyone’s needs.
Energy efficiency is a major concern since most people do not want to pay higher energy bills in exchange for cleaner air. Since the fan in an Airpura air purifier doesn’t have to work as hard, Airpura purifiers are among the most energy-efficient on the planet for the output they provide.
Customer Support & Reviews
Airpura is passionate about manufacturing the best air purification products on the market and providing its loyal customers with exceptional service. You can reach all customer service representatives via email at [email protected] and phone (866-505-7872) as well as (450-978-9020). You can also fill out and submit a “Contact Us” form on its website.
We have read through dozens of customer service online reviews and found that Airpura has received mostly positive reviews. In most online reviews, including on Amazon and Sylvane, we found many customers are happy with Airpura products. Many reviews were expressing how the company’s units are great for eliminating smoke and odors in the air and chemicals and VOCs. On the other hand, customers with not-so-favorable reviews expressed concerns about noise levels and poor customer service.
Airpura Customer Reviews:
I love this thing!
“I love this thing! Two years ago, I painted my house with low VOC paint. I aired the house out every chance I got. However, It still smelled like paint when I came into the house from the garage or outdoors. If I was out of town for a week and kept all the windows closed, the house always smelled “stale” when I came home. I ran the V600 for about a week at 60%, and the paint/stale smell was gone. I now run it on low setting, and my house smells “fresh” when I come in from the garage or outside. My neighbor came over the other day and remarked about how nice it smelled in my house.”
— Dun Runnin Airpura via Amazon
The one downside is it’s a little loud even on low – still worth it for us!
“Using in our walkout basement, which we fully renovated last year. I got it for general air filtration and VOC removal since we have young kids and sensitive noses. It works well in its designated space- so well it makes other spaces feel less fresh – thinking of getting another one! No smell from the unit – tried several before this, and they were all off–gassing terribly! The one downside is it’s a little loud even on low – still worth it for us!”
— Kyla via Sylvane
After about ten cigars now, I can say it works perfectly.
“I bought the T600 for my house because I recently took up cigar smoking again. With warm summer months gone, my choices were to give up the occasional cigars or freeze outside smoking them. So I researched and found the T-600 had the largest activated carbon filter I could find (26 lbs). After about ten cigars now, I can say it works perfectly. I crank it up when I’m smoking and then let run on low overnight after that. The cigar smell is gone in a 20×30 room within about 2 hours of finishing the cigar. I let it run overnight just to ensure complete removal. I got a second one for my office, so now I can enjoy an occasional cigar at work! My only tip is don’t let the cigar butt sit in the ashtray. Toss it. It’s a nonstop odor producer. The purifier clears that smell too, but only after it has filled the room and then reached the purifier.”
— Indoor Cigar via Sylvane
This air purifier does not work
“This air purifier does not work. It barely sucks in any air, so I don’t know how it could filter anything. I called their customer service, and they said you have to turn it on high for it to be used effectively. This is a joke; the sound is so loud you could not be in a room with it while it’s set on high. I demanded my money back, and instead, they just sent me another one who still doesn’t work even on high.”
— Sarah A. via Amazon
Costs for Airpura Air Purifiers
Depending on the size, features, and brand, a quality air purifier can cost between $100 to $1000 in the market today. While Airpura is one of the higher-priced brands, the company offers an extensive product line and variety in purifiers, meaning there’s an air purifier that can fit anyone’s budget and needs. Airpura’s V600 is one of the company’s cheapest options at $699.99.
However, if you want more features and have the extra cash, you can undoubtedly benefit from the T600 DLX, which is $899.99. Although your initial air purifier purchase will include the proper filter, it would help if you factored in the filter replacement costs to know how much you’ll spend maintaining your purifier. As a result, you and your family will continue to breathe cleaner, healthier safe.
Filter Replacement Costs
Depending on the Airpura purifier you choose, you may need to replace one or more of your filters once each year or every five years. For example, the V600’s HEPA filter, which captures 99.97 percent of airborne particles as small as 0.3 microns such as dust and pollen — should be replaced every three to five years. However, the unit’s pre-filter should be replaced once a year, and you need to replace the 18-pound Carbon Filter every two years.
Additionally, you may have to replace filters sooner depending on your air purifier and environment. Replacement filters cost between $50 and $500 each. While this can add up over time, it’s essential to keep your indoor air as healthy and clean as possible.
All Airpura purifiers come with a five-year warranty. After purchasing your unit, you must register your warranty via Airpura’s “Warranty Registration” page on its website. The warranty form is easy to fill out and should not require help filling it out. To be eligible for Airpura’s five-year warranty, you must meet the following requirements:
- Products, except filters and UV lamps, must be purchased from an Authorized Dealer
- Products must prove to be defective by faulty artistry or materials
- Must be within the five years from the date of original purchase
- Any products being returned or repaired must have a Return Authorization number
If conditions are considered met, the company will either repair or replace the part or product, for free, for labor only. If Airpura finds you need any replacement parts, the company will charge you to replace those parts.
You must contact the Authorized Dealer’s customer service team where you purchased your Airpura purifier. Once you tell them you’d like to have a product returned or repaired, they will provide you with a Return Authorization (RA) number before shipping it back. If this number isn’t visible on your external packaging, this will delay your service or repair process. Airpura will not accept and will return any shipments without the RA number.
Airpura Air Purifier Products
Airpura classifies its products into five categories: Chemicals and VOCs, Tobacco, Health, MCS, and All-Purpose. The V600 is a best-seller and expertly cleans the air in large rooms up to 2,000 square feet. It’s best for filtering harmful airborne particles such as chemicals, odors, and gases. The T600 DLX is also popular, has a coverage area of 2,000 square feet, and is best for eliminating wildfire smoke and odors. Airpura offers 14 high-quality filtration systems for you to choose from.
Airpura Product Line at a Glance:
Returns and Shipping
Airpura’s 30-day return policy allows you to return any product if you’re not completely satisfied. Your product must not be damaged, clean, and have all original packaging and user manuals. Additionally, products must not have been used during renovations or to filter secondhand smoke or chemical gases. Failure to meet any of these conditions will send your return back to you. Airpura also requires proof of purchase, and you must pay for your shipping costs. Moreover, Airpura applies restocking fees to regular-priced products. For instance, merchandise bought on sale have a 40 percent restocking fee.
To begin your return, you must email [email protected] with your name, serial number, as well as the reason for your return. It would also be helpful to remember that the provided RA number must be visible on your return packaging.
Find an Airpura Purifier for Smoke
Air purifiers capture harmful airborne chemicals, send them through a combination of filters, and then release the clean air back out, making them a best-bet for eliminating allergens. Moreover, air purifiers can eliminate the harmful chemicals in smoke, which can trigger allergic reactions such as itchy eyes, coughing, sneezing, congestion, and more. Inhaling smoke can even lead to serious health problems such as cancer and heart disease.
Air purifiers remove smoke in two primary ways: an activated carbon filter and a HEPA filter. A HEPA filter captures up to 99 percent of airborne pollutants as small as .03 microns. Airpura purifiers not only come with a Carbon filter that adsorbs VOCs, formaldehyde, and other harmful chemicals. Ultimately, if you or a loved one needs relief from smoke, smoke odors, chemicals, and more, purchasing an Airpura purifier is the best-bet.
Find an Airpura Purifier for Asthma
If you or a family member struggles with allergies or asthma, Airpura’s purifiers may be the right fit. All Airpura purifiers feature a HEPA filter, which captures up to 99.97 percent of harmful airborne allergens and particles as large as 0.3 microns. Household chemicals can also often trigger asthma and allergy symptoms.
Often, the lungs’ airways can become inflamed after inhaling harmful airborne pollutants and can lead to serious health concerns, especially if you already have asthma. Some of the symptoms include shortness of breath, wheezing, chest pain, and coughing. As a result, this can not only put you at risk for an asthma attack, but you can also have trouble sleeping.
Fortunately, Airpura offers purifiers with activated carbon to adsorb chemicals, gases, allergens, and asthma. When choosing the right Airpura purifier for asthma, you must consider the space’s size to ensure your purifier has the right coverage area. For example, if your living room is 1,500 square feet, be sure to choose an air purifier that covers at least 1,500 square feet to get the best results. The V600 expertly cleans the air in rooms up to 2,000 square feet, making the purifier an excellent option for large and extra-large rooms.
Placement For Your Airpura Air Purifier
Because of their design for single room use, it can be challenging to place them. However, it is easier to do when you know where not to place it. It would help if you did not put your purifier behind the couch, in a corner, and in other places that can prevent it from effectively purifying your air.
So, where should an air purifier be placed? According to Learn Metrics, an air purifier should be in places with the highest airflow, such as doorways, walls, and near windows. It’s even more beneficial to put your air purifier in the room where harmful airborne pollutants are the highest. For example, if you have pet odor and pet dander in your living room from your furry friend, place it there. Maybe your kitchen has a constant aroma from all cooking you do since you’re home more often. Or, if there’s mold growing in your bathroom from excess moisture and humidity, that would be an excellent option.
If you still can’t decide just yet, no worries! All room sizes can benefit from cleaner air if the unit is the right size for the specific room’s coverage area. For example, the T600 DLX air purifier is best for large and extra-large rooms, including bedrooms and living rooms, up to 2000 square feet.
Although on the higher end in price, they are a top leading brand in Canada. Having a variety of air purifier options, you can be confident they have one to fit your needs. Their unique filtration system and energy-efficient purifiers has made them a trusted brand for millions when it comes to expertly cleaning air.